About India Post - The postal service department in India
India Post - Post Office in India
India Post- The Indian Postal Services Department that serves for more than 150 Years. it plays a major role in India's urban and rural communication. It serves a wide range of services that includes Post Office Savings, Post Office Recurring Deposit, Post office Fixed Deposit, PPF Account in Post Office, as well as Post Office Gold Coin for Sale and postal Life insurance.
India Post Mission:
India Post Vision:
Core and Legitimate Values:
Strategic Goals to Accomplish:
India Post Mission:
- India Post's products and services will be the customer's first choice.
India Post Vision:
- To sustain its position as the largest postal network in the world touching the lives of every citizen in the country.
- To provide mail parcel, money transfer, banking, insurance and retail services with speed and reliability.
- To provide services to the customers on value-for-money basis.
- To ensure that the employees are proud to be its main strength and serve its customers with a human touch.
- To continue to deliver social security services and to enable last mile connectivity as a Government of India platform.
Core and Legitimate Values:
- We will maintain our iconic status as a unique and trusted national institution by:
- Always providing the human touch in all our interactions with society
- Being responsive and reliable
- Demonstrating the highest order of integrity, honesty, transparency and professionalism
- Discharging our responsibilities towards the society in an environment of deep trust, mutual respect and a culture of service before self
Strategic Goals to Accomplish:
- Achieve the long term goal of financial self-sufficiency by generating surpluses from services (existing & new) outside our universal service obligation
- Develop, implement and operate a system of standards with accountability for performance
- Develop a scalable and flexible technology infrastructure to support our operations
- Be the preferred, trusted and reliable service partner for all customers
- Ensure that India Post acquires all required people capabilities to deliver its chosen services portfolio
- Be the interface between citizens and the government